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Technical Support Request

Use the form below to e-mail us information about any problems you are encountering with our products. Please provide as much information as possible.

We check email at least twice a day, Monday through Friday. You should hear from us within 24 hours of sending your support request. Make sure you provide your correct email address or we will not be able to answer your email.

  1. Before sending email to technical support, please read the FAQ file for your product. These files contains answers to many common questions.
  2. If you are encountering a problem with one of our products, please include detailed steps required to duplicate the problem. This is very important. It makes it very difficult for our developers to fix a problem if we can't recreate it.



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