Lose Your Mind Development
Font Manager Tools for Microsoft Windows Vista & XP
Font Manager Tools for Microsoft Windows Vista & XP
If this FAQ does not answer your question, you can send a Technical Support request using our email form.
1. When will Printer's Apprentice 8.0 be released?
We hope to release Printer's Apprentice 8.0 in August of 2008.
2. What are the system requirements for Printer's Apprentice 8.0
Printer's Apprentice 8.0 is for Windows XP and Vista. It does not run on earlier versions of Windows
Printer's Apprentice 8.0 also requires the Microsoft .NET 2.0 runtime. If it is not installed on your PC, the Printer's Apprentice setup program will download and install it.
However, we recommend downloading and installing .NET 2.0 prior to installing Printer's Apprentice. The .NET 2.0 runtime can be downloaded directly from Microsoft using the link below.
3. How much will the upgrade for Printer's Apprentice 8.0 cost?
Previous users of our software can upgrade to Printer's Apprentice 8.0 for US$ 15.00. To order your upgrade, click the button below.
Please Note: Before sending license keys, we check our customer records to ensure that you are eligible for the upgrade. Please make sure you have purchased Printer's Apprentice in the past before placing your upgrade order.
If you purchased a license for Printer's Apprentice after January 1, 2008, you can request a free Printer's Apprentice 8.0 license key. Simply send your request to helpdesk@loseyourmind.com. Include your full name and address so we can validate your upgrade eligibility.
4. What type of fonts does Printer's Apprentice 8.0 support?
Printer's Apprentice 8.0 works with TrueType (.ttf), Type 1 (.pfb) and OpenType (.off) fonts. However, some functions do not work with Postscript based outlines in Type 1 and some OpenType fonts.
Use the chart below to determine what features are available for each type of font.
| TrueType | Type 1 | OpenType | Postscript based OpenType |
|
| Can be viewed | Yes | Yes | Yes | Yes |
| Can be printed | Yes | Yes | Yes | yes |
| Can be installed, uninstalled | Yes | Yes | Yes | Yes |
| Can be managed in font groups | Yes | Yes | Yes | Yes |
Support for printing Postscript based OpenType and Type 1 fonts was added in version 8.0.29.
5. Does Printer's Apprentice support Unicode fonts?
At this time, Printer's Apprentice only works with fonts that include the Western ANSI character set. We plan to include full support for Unicode in a future version.
6. Does Printer's Apprentice include an uninstall utility?
Printer's Apprentice includes an uninstaller that can remove the software from your computer. This includes deleting both application and system files, INI files, removing directories and Start menu items.
To run the uninstaller
The uninstaller will start. Follow the on-screen instructions to remove Printer's Apprentice 8.0 from your PC.
7. How can I manually uninstall Printer's Apprentice?
Follow the instructions below to manually uninstall Printer's Apprentice -
8. How do I report a problem with Printer's Apprentice?
We strive to produce the best software possible. However, problems can and do occur. In order to help you quickly, you need to provide as much information about the situation as possible. Otherwise we will not be able to help you.
Please use our web based information form when contacting us about a problem with Printer's Apprentice.
Again, we can't stress how important it is to include as much information as possible. Thank you!
9. Why does the number of fonts being read by Printer's Apprentice differ from the number of fonts Windows tell me are in my Fonts folder?
The number of fonts reported by Windows in the status bar of the Fonts folder is the number of font families installed. This includes TrueType, Adobe Type 1 and selected "device" fonts. A font family defined as a group of similar fonts. For example, "Arial" is a font family. This family might include four individual fonts, such as Arial Roman, Arial Bold, Arial Italic and Arial Bold. Depending on the print driver installed, the number reported by Printer's Apprentice may or may not include device fonts such as MS Sans Serif, MS Serif, fixedsys, etc.
10. How can I use my font groups from version 7.5 in 8.0?
The setup program for Printer's Apprentice 8.0 does not import your font groups from earlier versions of Printer's Apprentice.
If you have font groups from an earlier version of Printer's Apprentice, use one of the following methods to make your font groups available in the 8.0 version.
The easy method involves simply pointing your PA 8.0 Font Groups path to the folder where the groups are currently located. For example, by default, Printer's Apprentice 7.5 stores the font groups in c:\program files\printer's apprentice 7.5\font groups. You can use the PA 8.0 Tools > Options dialog to look for font groups in that folder.
However, if you want to move your font groups to a more convenient location, such as another hard drive, or to the default PA 8.0 font groups folder, you will have to do a little more work.
First, using Printer's Apprentice 7.5, uninstall any fonts that are located physically in your groups path. You can tell which one are installed this way by making sure that the "Show full paths for font files" option is checked, then look at your installed font list. Any font located in your font groups path should be uninstalled.
We want to uninstall them because we are going to move the fonts themselves. Windows won't reload the fonts the next time it boots if it can't find them. So you want to uninstall them first. You only have to uninstall fonts that are installed and physically stored in the font groups folder. You don't need to uninstall the fonts if they are physically stored in the c:\windows\fonts folder.
Once any fonts are uninstalled, use Windows Explorer to move the fonts to their new location. You can move them to another folder or the default Printer's Apprentice groups folder. The default folder is
c:\documents and settings\{user name}\application data\Printer's Apprentice\Font Groups
If you move them to a different location, you will also need to change the location in the PA 8.0 Options dialog.
If you have any questions about this process, feel free to contact us via the support email form.
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